PRIVACY POLICY

This Privacy Policy describes how KohKuri Malaysia (“KohKuri”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

WhatsApp Marketing

With your permission, we may contact you via WhatsApp regarding your orders, new product launches, promotions, restocks, and other updates related to KohKuri.

Our website may also use cookies to help track items you place in your shopping cart, including when you have abandoned your cart. This information may be used to send cart reminder messages via WhatsApp, where applicable.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.

How do I withdraw my consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:Here

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

SECTION 4 – EASYSTORE

Our store is hosted on Easystore. Easystore provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your personal data is stored through Easystore’s data storage, databases, and the general Easystore application. All data is stored on secure servers protected by firewalls and appropriate security measures.

Payment

We currently accept Touch ’n Go (TNG) eWallet, Bank Transfer, and Maybank QRPay as our payment methods.

KohKuri does not store or process any credit or debit card information. Payment details are securely processed by the respective payment service providers in accordance with their own security and compliance standards.

SECTION 5 – THIRD-PARTY SERVICES

In order to operate our business efficiently, KohKuri Malaysia may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, marketing, and providing customer support.

These third-party providers are only given access to the personal information necessary for them to perform their services and are required to protect your information and use it only for the purposes specified by KohKuri.

Examples of third-party services we may use include:

  • Easystore (e-commerce platform and order management)

  • Payment service providers (Touch ’n Go eWallet, Bank Transfer facilitation, Maybank QRPay)

  • Logistics and courier partners (for order delivery)

  • Marketing and communication tools (such as WhatsApp communication services)

  • Analytics services (such as Google Analytics)

Each third-party service provider has its own privacy policies governing how they handle your personal data. We encourage you to review their privacy policies to better understand how your information is managed.

Once you leave our website or are redirected to a third-party website or application, your interaction is no longer governed by this Privacy Policy or our website’s Terms & Conditions.

WhatsApp opt-in information and consent will not be shared or sold to any third parties for marketing purposes.

SECTION 6 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in Malaysia, or that you have given us consent to allow any of your minor dependents to use this site.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, please contact us at: Here